Multichannel Contact Center Guide & Comparison in 2025
David PopDiscover the 2025 guide to multichannel contact centers: compare top solutions, learn the difference between multichannel and omnichannel, and see how PBX.IM unifies voice, chat, email, SMS, and social support for seamless customer experiences.
Best Call Transcription Software Comparison in 2025
David PopExpert comparison of the best call transcription software for your phone calls in 2025! Compare rates, pricing, features, and integrations. Check now!
What is a PBX Phone System? Definition & Benefits
Petruța CosteaUnderstand what a private branch exchange (PBX) phone system is, its benefits, and the main features. Learn how to improve your business communications!
PBX Phone System Cost: Pricing Guide 2025
Petruța CosteaDeep dive into cloud PBX phone system costs, plans, and features guide in 2025. Compare pricing & features!
What is Microsoft Teams Direct Routing? A Complete Guide
Petruța CosteaDiscover what Microsoft Teams Direct Routing is and why it is worth implementing it with PBX.IM. Elevate your business communication to the next level!
How to Forward Text Messages to an Email Address?
Petruța CosteaDoes your business need to forward SMS for customer services or team visibility? Read how to forward text messages to email in simple steps!