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      One unified platform for all your communication needs

      +20 YearsTelecom expertise you can rely on
      +30 IndustriesTrusted by teams across the world
      99.999%Nonstop reliability

      How it works?

      Engage with customers in one unified platform, with access to real-time actionable insights from all data sources.

      Reach customers Anywhere, On any channel!getStartedInMinutes
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      AI Auto Dialer

      Call numbers automatically and connect calls to your team

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      Auto Attendant (IVR)

      Automate call routing with a custom auto-attendant system

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      SIP Trunk

      SIP Trunking connects a PBX system to the PSTN

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      Click 2 Call

      Let your team call directly from any app

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      VoIP Security

      Protect calls with advanced encryption and secure access

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      AI Call Transcription

      Turn the call into a searchable AI-powered transcript

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      Live Call Monitoring

      Track and analyze calls in real-time for insights

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      SMS to Email

      Automatically convert critical, real-time messages into emails

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      Add a web widget to let visitors contact you instantly

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      Call Routing

      Set call routing rules based on business hours and availability

      Companies that trust PBX.IM

      Read what our Clients Say About Us!

      “One of the things I appreciate most is how easy it is to self-manage. I was able to set up everything myself without needing to hire any outside help, which saved us both time and money. It’s helped us close deals faster and provide better service, which our customers really appreciate.”

      Danny Asfour
      Danny Asfour
      5/5

      “It’s been a great experience and a smart investment. It’s helped us close deals faster and provide better service, which our customers really appreciate. If you’re running a growing business and want more control over your communications, I highly recommend this system!”

      Dotan Meirov
      Dotan Meirov
      5/5

      “What really sets them apart is their top notch support. The team clearly knows VoIP inside and out, and every interaction we’ve had has been fast, professional, and incredibly helpful. It’s rare to find a provider that combines excellent tech with equally excellent service.”

      Liron Cohen
      5/5
      Trustpilot

      Top industries that rely on PBX.IM

      Smart communication isn’t just for call centers. These industries use PBX.IM to deliver faster service, smoother operations, and better customer experiences, every day.

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      Real Estate

      Close deals faster with a business phone system for real estate that keeps agents available on the go.

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      Healthcare

      Offer patients reliable support while keeping data secure. Our cloud phone system for healthcare ensures fast communication across clinics, staff, and care teams.

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      Travel industry

      PBX systems for travel industry help you manage high call volumes, route inquiries across time zones, and deliver 24/7 customer service.

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      Financial Services

      VoIP Phone System for Financial Services supports remote teams, call recordings, and compliance, all in one place.

      Connected to Any Business Tools

      PBX.IM integrates seamlessly with your existing business tools, CRM, helpdesk, website, or internal systems.

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      intercom Intercom
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      freshdeskFreshdesck
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      copperCopper
      pipedrivePipedrive
      nocrmnoCRM.io
      microsoft dynamicsMicrosoft Dynamics
      zendeskZendesk
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      Ready to create lasting customer connections?

      Frequently Asked Questions

      What is PBX.IM?

      PBX.IM is a Cloud-based, VoIP telephone solution that you can use within a company to manage inbound and outbound calls, internal communication, and features like auto attendant, call queues, and conferencing.

      How do I install PBX.IM?

      As a Cloud solution, PBX.IM requires minimal setup: All you need is an internet connection and your favorite browser. Check our documentation for detailed steps.

      Can I analyze Call Data Records to identify my best performing agent?

      Yes, PBX.IM offers built-in analytics tools powered by Call Data Records to help monitor and improve performance. It also includes advanced security features to ensure your sensitive data remains protected and does not leave your network environment.

      Can I use a VoIP phone the same way as a regular phone?

      Yes, VoIP phones work much like traditional phones—but with enhanced capabilities. Features include an easily accessible digital phonebook, international calling, call forwarding, call interception, Interactive Voice Response (IVR), and built-in encryption for secure communication.

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      AI-powered business communication system

      PBX.IM is a unified communications and intelligence platform that empowers support and sales teams with automation, smart call routing, advanced analytics, and seamless integrations, all in one place.

      Call like a local anywhere in the world

      Reach customers in 150+ countries from a single dashboard, using local phone numbers that build trust and boost engagement. Eliminate hardware costs and complexity for seamless global communication with a local touch.

      Call management easily with AI

      PBX.IM is a unified communications platform that streamlines inbound and outbound calls with smart routing, call automation, detailed analytics, and seamless CRM integrations, all in one place.

      Centralized messaging for every business

      PBX.IM is a unified communications platform that simplifies team messaging, chat automation, and customer engagement across SMS, WhatsApp, and in-app channels, with smart analytics and integrations for maximum efficiency.

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