Pricing Plans forEvery Business Size
Experience PBX.IM risk-free. Every new account includes $5 in calling credit with no credit card required. Choose your plan when you're ready to scale. Powerful unified communication platform that scale with your business needs.
Get started for free, then scale.
Up To 5 Users- 5 Simultaneous Calls
- Basic Phone Features
- Webphone
- Chrome/Edge Extension
- MP3 Call Recording
- Email & Chat Support
- Unlimited Users
- 25 Simultaneous Calls
- ACD, Auto Attendant, Skills-Based routing
- Progressive Auto Dialer
- CRM Integration
- 24/7 support
- Unlimited Users
- 50 Simultaneous Calls
- AI Analytics
- Phone Support
- Unlimited Users
- Unlimited Simultaneous Calls
- Predictive Auto Dialer
Compare plans
5
Unlimited
Unlimited
Unlimited
Unlimited
5
25
50
Unlimited
Unlimited
1 Week
3 Months
6 Months
1 Year
7 Year
Add-on
Add-on
Progressive
Progressive / Preview
Progressive / Preview / Predictive
Progressive / Preview / Predictive
Email / Chat
Email / Chat
Email / Chat / Phone
Email / Chat / Phone
Dedicated Account Manager / Email / Chat / Phone
Standard Business Hours
24 / 7
24 / 7
24 / 7
24 / 7 + SLA Commitment
One unified platform for all your communication needs
Engage with customers in one unified platform, with access to real-time actionable insights from all data sources.
155+
16953
30+
Call pricing
More Ways to Pay! Crypto Payments Coming Soon
Crypto payments are coming to PBX.IM. Lower fees, no currency conversion charges, and faster processing for international transactions across our 155+ country coverage.
Supported Crypto
Pay with stablecoins like USDC and USDT, or major crypto including BTC, ETH, XRP, and SOL.
Benefits
Pay instantly with lower fees and transparent conversion rates. Secured by Stripe.
Expected launch: 2026 (Q2)
Stay tuned for the official launch.
Hear How We've Helped Businesses Grow
“One of the things I appreciate most is how easy it is to self-manage. I was able to set up everything myself without needing to hire any outside help, which saved us both time and money. It’s helped us close deals faster and provide better service, which our customers really appreciate.”
“It’s been a great experience and a smart investment. It’s helped us close deals faster and provide better service, which our customers really appreciate. If you’re running a growing business and want more control over your communications, I highly recommend this system!”
“What really sets them apart is their top notch support. The team clearly knows VoIP inside and out, and every interaction we’ve had has been fast, professional, and incredibly helpful. It’s rare to find a provider that combines excellent tech with equally excellent service.”
“We’ve been using PBX for our Los Angeles car sales business and it’s been a game changer. Setup was quick and easy to manage ourselves, saving time and money. The mobile app and texting features keep our sales team connected anywhere, and the reliability has been perfect, so much better than our old RingCentral setup. Highly recommend for any growing business.”
“These guys know VoIP! PBX.IM was super easy to set up for my vending machine business. I got a toll-free number, and now I can handle calls and texts in one place. Their text-to-email feature is a game changer, I can reply straight from my inbox. Plus, I can monitor calls and follow up right from my browser without needing a desk phone. Highly recommend!”
Still Have Questions?
Transform Your Business Communication Today
Start with $5 free calling credit. No credit card. No commitments. Just powerful communication tools for your business.
PBX.IM Plans & Pricing FAQs
What does the free Start-Up Plan include?
What does the free Start-Up Plan include?
The Start-Up Plan gives you access to PBX.IM for up to 5 users at no cost. You only pay for:
- DID renewal fees
- Usage charges like Calls and SMS
It's perfect for small teams who want to get started quickly and scale as needed.
How is PBX.IM priced?
How is PBX.IM priced?
PBX.IM offers flexible pricing that adapts to your team size and feature needs.
- Stay on the free Start-Up Plan with up to 5 users and only pay for usage.
- For access to advanced features like AI automation, analytics, Auto dialer, and integrations, choose from our paid tiers: Essential, Core, or Advanced.
Need help choosing? Talk to our Sales team about a custom recommendation.
What kind of savings come with annual plans?
What kind of savings come with annual plans?
Our Annual Plans come with a 25% Discounted Price.
What fees should I expect?
What fees should I expect?
PBX.IM follows a transparent billing model. You’ll only be charged for:
- Your selected plan tier (if applicable)
- DID renewals (per phone number)
- Inbound and outbound call charges
- Inbound and outbound SMS charges
You can always view detailed cost breakdown by navigating to My Company, Billing tab. You can find invoices for your account.
Can I upgrade or downgrade my plan?
Can I upgrade or downgrade my plan?
Yes, you have full flexibility. Upgrades are applied immediately. Downgrades take effect at the end of your current billing cycle.
What makes PBX.IM different?
What makes PBX.IM different?
- Free for teams up to 5 users
- No hardware required, 100% cloud-based
- Works with any SIP physical or softphones
- Massive phone number inventory across 140+ countries
- Enterprise-level uptime (99.999%)
- Responsive, human support
Whether you're just starting or scaling fast, PBX.IM adapts with you.
What payment methods do you accept?
What payment methods do you accept?
PBX.IM accepts all major credit and debit cards, securely processed via Stripe.
Stripe is PCI-compliant, ensuring your payment information is encrypted and safe.
How does billing work?
How does billing work?
PBX.IM has two types of billing:
- Usage-based billing: Applied monthly for operational items like calls, SMS, and DID renewals.
- Subscription billing: Charged based on your selected plan tier — either monthly or annually.
You can manage and review all invoices from your account, by navigating to My Company, Billing Tab.
Can I cancel a subscription anytime?
Can I cancel a subscription anytime?
Yes. PBX.IM is a pay as you go service. You can cancel at any time, there are no cancellation fees, and your account will be moved to the Start-up tier by the end of your billing period.
How long does it take to get started?
How long does it take to get started?
PBX.IM is designed for instant onboarding. You can sign up and start calling in under 5 minutes. If you need help setting up call flows, SIP devices, or automations, please visit our documentation. You can also create a support ticket if you need more assistance.
Is PBX.IM available in my country?
Is PBX.IM available in my country?
We offer Phone number coverages in most countries worldwide, To check number availability, please try in our virtual phone number page.