Enterprise Communications. Simplified and Secure.

One platform for every conversation that matters.

Partners

Enterprise Security

Global Reach

Instant Scalability

Local Presence

AI-Powered

Companies that trust PBX.IM

Why Enterprises Choose PBX.IM

Compliance isn't optional. Neither is uptime. PBX.IM gives global enterprises a communication platform built for both.

Compliant Call Recording

Store, retrieve, and audit call recordings with ease, fully aligned with industry regulations. Finance, healthcare, and legal teams trust PBX.IM to stay compliant, with flexible retention policies up to 7 years.

Security & Compliance First

Your data and your clients stay protected. With end-to-end encryption, single sign-on, and role-based access, security is built into every layer. Full compliance with GDPR, HIPAA, PCI, ISO 27001, SOC 2, and CSA means you're covered wherever you operate.

AI Powered Analytics & Reporting

Access real-time dashboards, SLA compliance reports, and AI-driven insights to optimize agent performance and customer satisfaction.

Global Scale, Zero Limits

Support thousands of users, teams, and regions with centralized admin controls, unlimited simultaneous calls, and global coverage across six continents.

One Platform. Endless Possibilities

Connect PBX.IM to your CRM, ERP, and support tools like Microsoft Teams, Zapier, and more.
Streamline workflows and keep everyone aligned.

Microsoft Teams

Intercom

Hubspot

Notion

Zoho

Salesforce

Shopify

Help Scout

Gorgias

Zapier

Front

Slack

Kustomer

Freshdesck

monday.com

Copper

Pipedrive

noCRM.io

Microsoft Dynamics

Zendesk

What Makes PBX.IM Enterprise-Grade

Stay compliant, stay secure, and turn every call into insight. PBX.IM's UCaaS platform gives enterprise teams one place to collaborate and scale without limits.

Stay Compliant & Secure

Meet GDPR, HIPAA, PCI, ISO, SOC 2 standards while protecting sensitive data.

Turn Calls into Insights

Get real-time analytics, SLA dashboards, AI-powered performance reports, transcription, and summarization.

Scale Without Boundaries

Add unlimited users and expand to 190+ countries with global redundancy.

Transparent & Flexible Plans for Every Enterprise

Start-upFree

Essential$25 / Month / User

Recommended

Core$40 / Month / User

Advanced$50 / Month / User

EnterpriseCustom

Number of Users

Unlimited

Simultaneous Calls

Unlimited

Basic phone features

SIP Desk Phones

Webphone

Chrome/edge extension

ACD, Autto Attendant, Skill-based routing

Call recordings storage

1 Week

3 Months

6 Months

1 Year

7 Year

AI analytics

Add-on

Auto dialer

Progressive

Progressive / Preview

Progressive / Preview / Predictive

CRM integration

Support channels

Email / Chat

Email / Chat / Phone

Dedicated Account Manager / Email / Chat / Phone

Support availability

Standard Business Hours

24 / 7

24 / 7 + SLA Commitment

Your next conversation matters. Make sure you're ready.

Need to Know More Before Deciding? Reach Out. We Reply Fast.

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Enterprise UCaaS FAQs

How does UCaaS support multi-location and global enterprises?

UCaaS centralizes voice, video, and messaging across all your locations in one cloud-based platform. PBX.IM takes this further with coverage in 150+ countries, local number availability, and a single dashboard to manage teams across regions and time zones.

Can I keep my existing phone numbers when switching to UCaaS?

Yes. Most UCaaS providers support number porting. PBX.IM makes the process seamless, letting you keep your existing numbers while migrating at your own pace with support for legacy PBX integration.

Does UCaaS integrate with CRM and enterprise software?

Yes. Most UCaaS platforms connect with your existing business tools. PBX.IM integrates with leading CRMs, helpdesks, and productivity apps and also offers open APIs for custom integrations that fit your workflows.

How easily can UCaaS scale for growing enterprises?

UCaaS is built to scale without hardware limitations. With PBX.IM, you can add users, locations, and features instantly. No procurement delays, no contract renegotiations.

How long does UCaaS migration take for large enterprises?

Migration timelines depend on complexity, but cloud delivery speeds things up significantly. PBX.IM gets most enterprises live within days, with dedicated onboarding, phased rollouts, and hands-on support throughout.

What is the uptime guarantee for enterprise UCaaS?

Enterprise UCaaS providers typically offer 99.99% or higher uptime. PBX.IM delivers 99.999% availability backed by geo-redundant infrastructure and automatic failover so your communications stay online in the most critical moments.