Petruța Costea is a VoIP product strategist and experienced founder with a strong background in building user-focused communication tools. At PBX.IM, she combines technical know-how with a clear, approachable writing style to help business owners and IT leaders understand and leverage SIP, cloud telephony, and modern VoIP solutions. With years of hands-on experience developing and scaling digital products, Petruța brings clarity to complex topics and a deep understanding of what businesses really need from their communication systems.
Explore how a call center for healthcare can enhance communication & reduce costs. Learn about its benefits for patient care and operations.
Discover how geo-based call routing for international customer support and analytics can help improve effective communication in the hospitality industry!
Discover how VoIP helps travel businesses manage peak season challenges by handling high call volumes, supporting remote staff, and scaling cost-effectively.
Learn how VoIP systems boost legal firm communication, security & efficiency. Expert guide covers benefits, features & best practices.
Discover common VoIP challenges in restaurants, from connectivity issues to handling high call volumes, and learn practical solutions to improve communication and streamline operations.
Learn how to implement a VoIP system for restaurants to improve communication, cut costs, and enhance customer service. Follow our step-by-step guide for a seamless transition.